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How do I backup my website or databases?
You can backup your entire website or just your database via cPanel.  To access your cPanel...
How do I change my main domain in cPanel?
If you want to change your main domain for your cPanel account but keep your old domain online...
How do I change or reset my cPanel & FTP password?
Your cPanel & FTP password are always the linked, and you can change/reset your cPanel &...
How do I create a 301 redirect from non-www to www URL?
If you want to ensure your visitors go to www.yourdomain.com instead of yourdomain.com (and to...
How do I create a 301 to redirect all my pages from my old domain to my new domain?
A neat way to achieve this is to add the following code to your /public_html/.htaccess file:...
How do I login to cPanel?
If you know your cPanel details (you should have received them in your welcome mail when you...
How do I move Wordpress from a subfolder to public_html?
If you installed WordPress to a subfolder, such as /wordpress, then your site's visitors will...
How do I view/change my site's file permissions in cPanel?
If you want to view or change your site's file permissions, you will need to login to your...
I just signed up, but I haven't received my cPanel login details. What's going on?
Shortly after you sign up with us, you should receive a Welcome email containing your cPanel...
My cPanel database backups are blank--how do I fix this?
This can occasionally happen if you change your cPanel password. You can fix this issue by...
My IP address is blocked -- How do I unblock it?
You have the ability to unblock your own IP or any other IP from a server which you have an...
What is your backup procedure?
We use Continuous Data Protection (CDP) and cPanel to create backups of the accounts on our...