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Can I pay monthly? What's the minimum term?
You can pay monthly on all of our web hosting plans. However, if you sign up for an annual or...
Do you store my credit / debit card data?
All credit/debit card transactions are processed by 3rd party secure payment processors.  If...
How do I cancel a hosting account?
If you wish to cancel a hosting account, please complete these steps: 1.  Login to your...
How do I change my password for the client area?
If you know your current client area password and you'd like to change it, please complete the...
How do I disable automatic payments?
You can disable automatic credit/debit card payments by completing the following steps:1. ...
How do I find my Paypal/Google Checkout Transaction ID or my Support Access Pin?
To verify your identity when opening a ticket, we may ask for a Paypal/Google Checkout...
How do I pay my invoice?
If you want to automatically pay all invoices for products and services using a credit/debit...
How do I pay you automatically?
At this time, you cannot pay Evohosting automatically using direct debit or PayPal subscriptions,...
How do I pay you via cheque?
Please make payment payable to: Evohosting Ltd Send to: Evohosting Ltd, 40 Laburnham Road,...
I already cancelled, so why do I still have an overdue invoice?
If you cancel your hosting account after an invoice has already been created, the invoice won't...
I am VAT registered--do you issue VAT receipts to customers?
Yes, we issue VAT receipts to our customers. Once you've paid for your order, you will be able...
I forgot my password for the clients area--how do I reset it?
You can reset your clients area password by completing the following steps: 1.  Visit the...
I have paid my invoice, so why is my hosting account not working?
For New and Existing Hosting Accounts If you paid using your PayPal account, they may have...
Is there a contract?
You are not tied to a contract, and you can pay monthly, annually, or biennially.  You can...
What payment methods do you accept?
You can pay invoices using Visa, Visa Debit, MasterCard, Maestro, American Express, Solo, PayPal,...
Why have I paid the same invoice multiple times?
Any duplicate payments may be due to an issue with one of our payment processors, or you may have...